Frequently asked questions

WHAT CONDITIONS CAN YOU TREAT?
Back pain, neck pain, arthritis, sports injuries, muscular/joint injuries, postural dysfunction, hand injuries and post- surgical aftercare. If you are unsure if physiotherapy could help, then please call to discuss your presentation.

WHAT TREATMENT METHODS DO YOU USE?

I use manual therapy (joint mobilisation, soft tissue release) to help reduce pain and improve movement. This is supported with exercise prescription. I am also trained in acupuncture which can also help to reduce pain. For some conditions, such as knee osteoarthritis, I may recommend an injection of hyaluronic acid*. Please see guided injection page for more information. (*Please note separate charges apply for this injection)

WHEN CAN I SEE YOU?

Whenever suits you. I have daytime, evening and weekend appointments available. Please call to book a time that suits you.

WHERE IS YOUR PRACTICE?
In the comfort of your own home! I will travel to you with all the equipment I need. I just ask that you have a pillow and towel to hand. During the coronavirus pandemic, I am also able to offer telephone and video appointments.

WHAT AREAS DO YOU COVER?
Being based in BR7, I can travel to Chislehurst, Petts Wood, Orpington, Bickley, Elmstead Woods, Bromley, Sidcup and Bexley.

HOW DO I MAKE AN APPOINTMENT?
You can call me to make the appointment over the phone (07889 369032). I may be able to give you some advice until I can assess you fully.
You can email me (physio@chislehurstphysio.co.uk).
You can text me (07889 369032).

ARE YOU RECOGNISED BY INSURANCE COMPANIES?
Yes. I am personally with WPA and would recommend their services to all of my clients. If you would like health insurance, I recommend talking to my rep, Nina Balachander who will provide a personalised quote.

WHAT INFORMATION DO I NEED FROM MY INSURANCE COMPANY TO COVER THE COST OF TREATMENT?
Your policy/ membership number, your access number for this episode of treatment, the maximum number of sessions that they will allow and your excess (the amount you may have to pay before your insurance company will start funding you).

WHAT ARE YOUR CHARGES?
I charge £90 for 60 minute the initial appointment. Follow-up is £70 and is up to 45 minutes. There is no extra cost for my travel expenses within a 10 minute journey. There may be a surcharge for additional time spent travelling.
There will be no extra costs for any equipment that I may use to treat you, e.g. acupuncture needles.